Privacy Policy
This privacy policy ("Policy") sets out the basis on which DHpaytech ("Company") may collect, use, disclose, or otherwise process personal data relating to you in accordance with applicable U.S. privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) and other relevant federal or state laws ("Applicable Laws"). This Policy applies to personal data in the possession or under the control of the Company, including any organization that the Company may engage to collect, use, disclose, or process personal data for the purposes of the Company.
Personal Data
"Personal Data" means information that identifies, relates to, describes, or can reasonably be linked, directly or indirectly, to an individual, as defined under the Applicable Laws.
"Customer Personal Data" means any personal data which you disclose to the Company.
If you are an individual user of the services and/or products of the Company, personal data which we may collect includes your:
- name (including any alias used by you);
- gender;
- date of birth;
- nationality;
- country of residence;
- identification number (including social security number, driver's license number, or passport number);
- tax residency;
- proof of identity;
- proof of residence;
- employment information;
- financial information;
- transaction information;
- proof of source of funds.
If you are a corporate user of the services and/or products of the Company, Customer Personal Data which we may collect from your directors, shareholders, beneficial owners, employees, and any other individual authorized to act on your behalf (each a "Data Subject") includes such information as listed above in relation to each Data Subject.
Collection, Use, and Disclosure of Personal Data
Customer Personal Data will be collected and used by the Company for any one or more of the following purposes ("Purposes"):
- to assess and evaluate your eligibility for registering an account with the Company;
- to manage the relationship between you and the Company;
- to enable the Company to perform its obligations under or in connection with the provision of services and/or products to you;
- to maintain legal and regulatory compliance in the jurisdictions in which the Company operates;
- to enforce the terms and conditions of any agreement between you and the Company (including this Policy);
- to enable the Company to improve its services and/or products and marketing and customer relationships;
- to send you updates on the services and/or products of the Company, benefits, promotions, and other such promotional material from time to time at the email address and/or contact number provided by you to the Company;
- where required under any applicable laws;
- where required under any order of court from a court of competent jurisdiction;
- for such purposes to which you have given your consent in writing.
Unless otherwise permitted or required under the Applicable Laws, the Company generally collects Customer Personal Data in connection with the registration of an account and/or sub-account(s) with the Company, and only after you have:
- been notified of the Purposes; and
- provided the Company with your written consent to the collection, use, and disclosure of Customer Personal Data for the Purposes.
You acknowledge and agree that any Customer Personal Data provided to us (whether electronically or otherwise):
- is done knowingly and voluntarily by you;
- is complete, true, and accurate in all respects; and
- does not omit anything that affects or is likely to affect the meaning or significance of such personal data in any respect.
It is your sole responsibility to update the Company within a reasonable time if there are any changes to such Customer Personal Data by informing the data protection officer of the Company in writing or via email at the contact details provided below.
If you provide personal data relating to any individual, you undertake that you have obtained consent from such an individual for the disclosure of such personal data to the Company and for the Company to collect, use, and disclose such personal data for the Purposes.
The Company reserves the right to request proof of notification and consent for the disclosure of personal data by an individual.
Disclosure of Personal Data
You agree that the Company may disclose Customer Personal Data to:
- any governmental agency or regulatory authority properly exercising its powers;
- professional advisers of the Company;
- parties providing services and/or products to the Company (including information technology services, know-your-client, and anti-money laundering compliance services providers);
- related corporations of the Company, if any;
- entities that the Company is in discussions with for a merger or acquisition;
- entities that acquire the assets of the Company pursuant to any applicable law, including bankruptcy laws in the United States;
- entities pursuant to any order of court from a court of competent jurisdiction.
Retention of Customer Personal Data
The Company may retain Customer Personal Data for as long as it is necessary to fulfill the Purposes or in accordance with the law.
Protection of Customer Personal Data
The Company has introduced appropriate administrative, physical, and technical measures to secure all storage and transmission of Customer Personal Data. However, no method of transmission over the internet or method of electronic storage is completely secure.
Access and Correction of Customer Personal Data
You may make a request for access to your personal data or information on its use or correction in writing or via email to our data protection officer.
Transfer of Customer Personal Data outside of the U.S.
In the event the Company or its service providers store, transfer, or otherwise process Customer Personal Data outside of the United States, steps will be taken to ensure the data continues to receive a standard of protection comparable to that provided under the Applicable Laws.
Consent and Withdrawal of Consent
You may withdraw your Consent at any time by submitting a written or email request to the data protection officer.
Data Protection Officer
You may contact the Data Protection Officer (“DPO”) of the Company for any inquiries or feedback at support@dhpaytech.com.
Changes to Policy
The Company may revise this Policy from time to time, and it is your responsibility to stay updated with any revisions.